Portrait of Elliott Storms
Elliott Storms
Director of AI Strategy

I make hard
things fun.

I lead AI strategy and digital delivery in financial services. Nine on-time launches in five years, practical governance, and teams who know how to use what we build.

// how the work moves

Five steps, and one of them is always a person. Select a step to see what it means in practice.

01 Outcome

01 Outcome. Name the result worth steering by before anyone opens a tool. I call it finding your Moon: the reason the team is using AI at all.

How I find it →
02 Build

02 Build. Build the smallest thing that moves that outcome, with the team rather than for it: automations, training, and the change management that makes them stick.

The four hard parts →
03 Verify

03 Verify. Check the work against reality: accuracy, drift, and whether people actually use it. In my own lab, a design gate and a security gate both have to pass.

See the gates →
04 Human decision

04 Human decision. Explicit human sign-off before anything is published. The machine can prepare and recommend; a person approves, and the flow waits until they do.

Human oversight, in practice →
05 Maintain

05 Maintain. Every output has an owner, gets rechecked on a cadence, and is retired on purpose when it goes stale. Then the next outcome starts the loop again.

Leave It Better →

// an illustration of the method, not a live system monitor

Track record

  • 9 of 9 digital banking launches on their committed dateslast five years · credit unions
  • More than $70 billion in client assets, across the institutions I have servedcheckable in NCUA, FDIC and SEC filings
  • More than 850,000 digital banking users live on platforms I launchedcareer total · digital users, not accountholders

// where I learned it: Visa · Online Resources · ACI Worldwide · Fiserv · Lumin Digital

Proof, not promises.

Three real engagements, clients anonymized down to the outcomes.

the rescue · tech lead

The rescue that became a reference.

A high-profile Fiserv implementation had gone red, with slipping dates and eroded trust. I took ownership as delivery owner and tech lead, rebuilt one honest source of truth, and brought the client inside the work.

  1. Escalatedred, trust eroded
  2. One planhonest status, shared tradeoffs
  3. On timeat-risk to delivered
  4. Referencerecommends me by name

before

Deadlines slipping, trust eroded, the account firmly in escalation.

after

Delivered on time, and the client I inherited mid-escalation recommends me by name.

on-time launches

Nine launches, zero missed dates.

I owned the full SDLC for each seven to ten month build, keeping seven internal functions and outside partners on one plan, and every one went live on its committed date.

700K+ accountholders across the nine credit unions · NCUA call reports, Q1 2026

ai adoption

Teaching a team to actually use AI.

Skeptics became daily users

Automations that took weekly PM admin off the team, then the training and change management that made them stick.

Trusted by the people who worked beside me.

“She brings warmth, humor, and real care to every engagement. Her clients don’t just respect her, they love working with her. That combination of sharp professional skill and authentic human connection is rare.”
David Ringler · Product Management professional · worked with Elliott at Fiserv and Lumin DigitalRead the full recommendation →

It all starts with your Moon.

Your Moon is the outcome worth steering by: the reason you are using AI at all. I find it first, keep the work in orbit around it, and leave every system owned, verified, and maintained. It maps cleanly onto the NIST AI RMF playbook your examiners already expect.

  • govern
  • map
  • measure
  • manage

Then I built a company to prove it.

MoonOps is my working lab: an AI company that makes the videos, runs a YouTube sleep channel, and sells the sound packs, with me as the only human on the org chart. Eight agents, three gates nothing ships without, and a ledger I can audit.

  • 37Public videos
  • 427Hours of sleep audio
  • 8Agents
  • 1Human

// counted 2026-09-11: live numbers on the channel

// now playing

The soundtrack to
making hard things fun.

Every on-time launch has a playlist behind it. Here's what's spinning while I untangle fintech rollouts, build automations, and ask AI unreasonable questions, straight from my To The Moon playlist. It updates live from Spotify.

Now spinning · To The Moon
Open To The Moon in Spotify →

Working on AI or delivery?
Let's compare notes.

Elliott Storms