ES
> asking AI unreasonable questions

I do hard things
& make them fun.

Implementation project manager with a software engineer's brain. I turn complex fintech launches into successful ones — and bring everyone along for the ride.

100%
On-time launches
$10B+
Client assets served
15 yrs
Fintech × AI
Over $10B in client assets served · credit unions & community banks
// what i do

I make the hard parts
feel possible.

Launch digital banking

End-to-end platform implementations for credit unions and community banks. Nine launches, every one on time.

Drive AI adoption

I help teams move from AI-curious to AI-fluent — change management, prompt training, and automations that actually stick.

Bring people along

Clients make hard decisions faster when they're laughing with you, not bracing against you. Relationships outlast the project.

// ai, in practice

I don't just use AI.
I get whole teams using it.

I was a founding member, and the only woman, on my company's AI Adoption Council, and my team's designated AI Champion. I build the automations, then I teach the humans: prompt engineering, practical dos & don'ts, and the change management that turns "we should try AI" into "we use it every day and love it."

Founding
AI Council member
Claudette-Code
Women-in-AI community I built
Team Champion
Designated AI lead
AI tools
Claude · Chat, Cowork, Code ChatGPT Perplexity Gemini Cursor
Automation
n8n Zapier Workflow automation Google Workspace
Practice
Prompt engineering AI change management Team training & enablement
// the plot

Engineer who fell
for the people part.

I came up the technical way: taught myself SQL from "SQL 2008 for Dummies," became the product trainer for a digital banking platform, and a technical lead running developer teams for publicly traded banks. Then I realized the part of the job I loved most was the humans. So I became a PM.

// currently available
Open to Implementation PM & AI adoption roles — and consulting with businesses and financial institutions ready to move on AI.
  • 2011
    Business Analyst
    Visa — Tier One merchant payments
  • 2012–2021
    Engineer → Technical Lead
    Online Resources → ACI → Fiserv
  • 2021–2026
    Project Manager → Sr. PM
    Lumin Digital · AI Adoption Council
// let's build something

Got a hard thing?
Let's make it fun.